Phishing Website Alert

Date: 14 Aug 2023


It has come to our attention that there is a phishing website on the internet which highly resembles our official ROAM website and offers ROAM goods for sale.  It is believed that the owners/operators of this site have misappropriated the information and images from our official ROAM website in order to deceive the public. 

We take customers’ data and online security very seriously. We therefore wish to remind you:

  • The URL of the official ROAM website is You may find this URL on our official Instagram/Facebook page (at the profile section) for direct access.  The URL of a phishing website may closely resemble the URL of our official ROAM website.
  • If you are seeking to reach “ROAM” via a search engine, it is possible that the results, including sponsored results, may direct you to a phishing website which looks the same or similar to our own.
  • To keep the login details to your ROAM member account and your personal information secure and to avoid clicking on suspicious links or providing information on suspicious websites.

If you have any questions or are concerned that you have been a victim of a phishing website featuring our products, feel free to contact customer service of ROAM [through inbox messages or our email at]  Depending on the circumstances, you may also directly report to, or seek assistance from, the Hong Kong Police Force.  Thank you for your kind attention and support.

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